Policies

RETURNS & REFUNDS

All sales are final. Due to the nature of our products, we cannot accept returns. Please be sure to read all information on each listing before ordering. If there are any issues with your products, please contact us within 3 days of receiving it before leaving feedback. We will do out best to resolve any problems and address your concerns immediately.

 

PROCESSING & SHIPPING TIMEFRAME 

All orders are processed and shipped within 1-3 business days from date of purchase. Orders placed on Friday and holidays will be processed the next business day. If you have any questions or concerns about our processing and/or shipping timeframe feel free email us at organixbytay@gmail.com.

 

FDA Disclaimer: These products have not been evaluated by the Food & Drug Administration. Naturally Inspired products are not intended to diagnose, treat. cure, or prevent any diseases or illness. Our products are not intended to be a subtitue for professional medical advice and/or care. Please consult a doctor with any questions or concerns you may have regarding your health. It is the customer's responsibility to be educated on any of the ingredients used in Naturally Inspired products. Each individual item has an ingredients list for your convenience if you have allergy concerns. If you are pregnant or suffering from any conditions requiring daily medications, be informed on the use of essential oils. Please use at your own risk, taking into account all personal allergies and sensitivities. In the event of a rash or irritation occurring, discontinue use immediately and consult your doctor.

 

Precautions: For external use only. Avoid contact with eyes keep out of reach of children. This is not recommended for those with nut or bee allergies.

Each product is hand made so no two items are identical. Please realize there will be a slight variation from photos in listings. Due to the nature of natural products, some may settle so be sure to shake or stir products before each use. For optimal freshness, use products within 2 to 3 months.

We accept and love making custom orders. Orders must be paid in full before we begin making them. No cancellations will be accepted after production begins.

 

PRIVACY STATMENT

SECTIONS I-  WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of buying and selling process, we collect the personal information you give us such as name, address email.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us about with the information that help us learn about your browser and operating system.

Email marketing (if applicable); with your permission we may send you emails about our stores, new products and other updates.

 

SECTION II- CONSENT

How do you get consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdrawn my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at organixbytay@gmail.com.

 

Section III- DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Section IV- SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your date is stored through Shopify's date storage database and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, the Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard(PCI-DSS). Your purchase transaction date is stored only as long as it's necessary to complete your purchase transaction then your information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements helps ensure the secure handling of credit card information by our store its service providers.

For more insight, you may also want to rea Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

SECTION V- THIRD-PARTY SERVICE

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow the to perform the services they provide to us.

For these provider, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with your transaction that involves the services of a third-party services provider or  where its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transactions may subject to disclose under United States Legislation, including the Patriot Act. Once you lease out store's website or are application, you are no longer governed by this Privacy Policy or out website's Term of Service. 

Links

When you click on links on our store, they may direct you away from our store, they may direct you away from our sites. We are not responsible for the privacy practices of other sites and encourage to read their privacy statements.

SECTIONS VI- SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information the information is encrypted using secure socket layer technology (SSC) and stored with, AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION VII- AGE OF CONSENT

By using this site, you represent that you are at least the of majority in your state of province of residence, or that you are the age of majority in your state of province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION VIII- CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merges with another company, your information  may be transferred to the new owners so that we may continue to sell products to you.